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23 Oct - 31 Oct

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: 31 December 2026

Consumer Insights Manager

Positions Summary

Join Premier Padel as a Consumer Insights Manager and play a key role on helping us better understand our fans, markets, players and partners by turning data into actionable insights. You'll play a key role in shaping our marketing, commercial and business strategies, ensuring every decision is driven by a deep understanding of our audience and the continued growth of Premier Padel. This is an exciting opportunity to develop your skills and contribute to the growth of the tour in the world’s fastest growing sport. The role will operate as a shared resource across the Marketing & Communications and Commercial teams.


Availability for out of hours work may be required during tournament weeks (Monday-Sunday). The successful candidate will be expected to travel to tournaments, on a rotation-basis with other team members, and support remotely when not travelling, as needed.

Responsibilities

  • Turn data into actionable insights that drive fan growth, commercial opportunities and business performance.
  • Develop dashboards and reporting that help teams measure success and make informed decisions.
  • Lead brand tracking, audience research and competitive analysis to understand awareness, perception and market opportunities.
  • Analyse fan behaviour and performance data to identify trends, opportunities and areas for optimisation.
  • Partner with Commercial, Marketing and Business Development teams to provide compelling insights that support revenue growth and partner value
  • Translate complex data into clear, engaging stories and presentations that inspire action across the business.
  • Support sponsorship effectiveness studies, campaign measurement and thought leadership projects from design through to delivery.
  • Identify new data sources, technologies and AI-driven methodologies to continuously evolve our insight capabilities.
  • Share key findings internally and externally through presentations, reports, newsletters and industry content.
  • Act as a trusted expert on fan behaviour, consumer trends and developments across the sports and entertainment landscape.

Requirements

  • At least 5+ years’ experience within an insights, research, analytics or media-focused role ideally within sport, media or entertainment.
  • Strong analytical skills with the ability to interpret complex data and turn it into clear business recommendations.
  • Experience with reporting tools, dashboards and data visualisation.
  • Excellent storytelling and presentation skills, with the confidence to communicate insights to a range of stakeholders.
  • A curious mindset with a passion for understanding fans, identifying trends and uncovering new opportunities.
  • An interest in emerging technologies, AI and data innovation, and how they can enhance decision-making.
  • Strong organisational and workload management skills, with the ability to manage multiple projects and meet tight deadlines
  • Proven ability to build strong collaborative relationships across teams and stakeholders
  • A passion for sport, entertainment and media

Benefits

  • Competitive salary.
  • Private health insurance (including dental cover) after completion of probationary period
  • Enhanced pension scheme (salary sacrifice available): Premier Padel contributes 8.34%, with a minimum employee contribution of 4.17%
  • Life assurance (4x salary)
  • 25 days annual leave, plus your birthday off

Why join us?

At Premier Padel, we are committed to leading the digital revolution in sports entertainment. We seek to hire individuals who are passionate about innovation, dedicated to excellence, and ready to contribute to a winning team. Join us at Premier Padel and help shape the future of the sport. Be part of a team that values initiative, collaboration, and the passion to drive the sport forward.

Premier Padel promotes inclusion and diversity, and welcomes applications from everyone. If you have any particular requirements in respect of the recruitment or interview process please mention this in your covering letter.

If you would like to apply for the role of Consumer Insights Manager, please apply via our website Premier Padel - Careers .