The Events Operations Coordinator plays a critical role in the planning, coordination, execution, and measurement of a portfolio of approximately ten strategic events annually. This position serves as the operational backbone of the events function, ensuring flawless execution through detailed planning, meticulous project management, and seamless coordination across multiple stakeholders.

The role is responsible for managing event logistics, guest invitation and RSVP processes, event documentation, operational checklists, and cross-functional communication. In addition, the Coordinator will support event reporting and analysis, develop presentations for sponsors and stakeholders, and help demonstrate the impact and ROI of events through data-driven reporting and insights.

The ideal candidate is highly organized, detail-oriented, proactive, and comfortable managing complex spreadsheets, multiple deadlines, and relationships across various departments.

Event Operations & Logistics

• Support the planning and delivery of approximately ten events annually, including executive gatherings, customer events, partner engagements, and strategic business events.
• Create and maintain detailed event timelines, project plans, run-of-show documents, and operational checklists.
• Coordinate all event logistics, including venue requirements, registration processes, event materials, signage, shipping, and on-site support.
• Track project deliverables and ensure key milestones and deadlines are achieved.
• Support on-site event execution and troubleshoot operational issues as needed.

Guest Invitation & Attendance Management

• Manage the end-to-end guest invitation process, including invitation distribution, RSVP tracking, attendee communications, and registration management.
• Maintain accurate guest databases and attendee records.  Coordinate VIP guest attendance, special requests, and hospitality requirements.
• Monitor attendance and participation levels and provide regular updates to event leadership.
• Ensure all guest communications are professional, timely, and aligned with event objectives.

Cross-Functional Coordination

• Act as a key liaison between internal departments including Marketing, Communications, Sales, and Operations.
• Coordinate stakeholder inputs, approvals, and deliverables across event workstreams.
• Schedule and facilitate planning meetings, capture action items, and ensure timely follow-up.
• Support effective communication and alignment among all event stakeholders.

Merchandise & Vendor Management

• Coordinate merchandise sourcing, ordering, inventory management, and distribution.
• Manage relationships with vendors, suppliers, and event partners.
• Track production timelines and delivery schedules to ensure materials arrive on time and within budget.
• Assist with purchase orders, invoices, and budget tracking.

Event Reporting, Analytics & Insights

• Produce comprehensive post-event reports highlighting attendance metrics, key outcomes, and event performance.
• Track and report attendee numbers, participation rates, VIP attendance, and key stakeholder engagement.
• Maintain accurate records of guest attendance and provide insights into audience profiles and engagement.
• Monitor and compile social media performance metrics, including reach, impressions, engagement, content performance, and other relevant KPIs.
• Analyze event outcomes against objectives and identify opportunities for improvement and optimization.
• Develop dashboards, reports, and summary materials for leadership review.

Sponsorship & Stakeholder Support

• Assist in the development of sponsorship proposals, partnership pitches, and event presentation materials.
• Create professional presentations and briefing documents for sponsors, leadership, and stakeholders.
• Support stakeholder communications before, during, and after events.
• Help demonstrate event value and ROI through data-driven reporting and presentation materials.
• Assist in preparing annual event reviews, planning presentations, and strategic recommendations.

Administration & Documentation

• Maintain detailed spreadsheets, trackers, databases, and event documentation.
• Organize contracts, vendor information, budgets, attendee records, and operational files.
• Support budget management, expense tracking, invoice processing, and reconciliation activities.
• Ensure all event records and documentation are accurate and up to date.

Qualifications & Experience

• 2-5 years of experience in event coordination, event operations, project coordination, or a related field.
• Proven ability to manage multiple projects simultaneously while maintaining exceptional attention to detail.
• Strong proficiency in Microsoft Excel, PowerPoint, and Microsoft Office applications.
• Experience managing databases, reporting tools, and detailed tracking documents.
• Excellent written and verbal communication skills.
• Strong organizational, problem-solving, and stakeholder management abilities.
• Ability to work independently and collaboratively in a fast-paced environment.
• Experience supporting executive-level events or VIP guest management is an advantage.

Key Competencies

• Event Operations Excellence
• Project Coordination
• Attention to Detail
• Stakeholder Management
• Data Analysis & Reporting
• Organizational Skills
• Communication & Collaboration
• Problem Solving
• Time Management
• Customer & Guest Experience Focus

This role is ideal for an individual who thrives on organization, enjoys bringing complex projects together, and takes pride in delivering exceptional event experiences supported by strong data, reporting, and stakeholder engagement.

• Competitive salary.
• Private health insurance (including dental cover) after completion of probationary period
• Enhanced pension scheme (salary sacrifice available): Premier Padel contributes 8.34%, with a minimum employee contribution of 4.17%
• Life assurance (4x salary)
• 25 days annual leave, plus your birthday off

At Premier Padel, we are committed to leading the digital revolution in sports entertainment. We seek to hire individuals who are passionate about innovation, dedicated to excellence, and ready to contribute to a winning team. Join us at Premier Padel and help shape the future of the sport. Be part of a team that values initiative, collaboration, and the passion to drive the sport forward. 

Premier Padel promotes inclusion and diversity, and welcomes applications from everyone. If you have any particular requirements in respect of the recruitment or interview process please mention this in your covering letter. 

If you would like to apply for the role of Legal Counsel, please apply via our website Premier Padel - Careers .